1. Do the furniture correspond to the "originals"?
Our replicas are reproductions of the so-called. "Originals". Our furniture is made in Italian manufactured by hand and using the latest technology. They correspond to the licensed products in measure, proportion and quality. The only difference to the licensed copies is that our furniture is produced without stamped, serial number, name and designer Certificate of Authenticity.
2. Why does Bauhaus furniture such price differences? Does this affect the quality ?
Many providers on Internet buy their goods from China and harm with their low prices the market. The quality and finishing of this furniture is very low.
3. Why can Classicmöbel offer such good prices?
Classicmöbel sells directly from Italian factory to your door and without of any additional distribution channels. Therefore is Classicmoebel capable of holding such favorable prices.
4. Can I get a leather sample before placing an order?
Yes. We send you leather or fabric samples free of charge. Tell us in the article and your desired color and you will get the pattern a few days by post mail.
5. How far could I relay on the colors of lacquered surfaces?
The colors in our Shop are only informative. Please use RAL standard.
6. What should I do if I forget my password?
Go to "Login" and then click "Forgot password?". Enter your e-mail provided in the box and you will receive an email with your new password.
7. How can I pay?
1) You pay by bank transfer
2) by PayPal - secure payment. Payment by credit cards and Mastercard accepted by PayPal.
Payment shall be made immediately after completing the order.
8. Do you deliver to the upper floors?
Your Italian freight forwarders deliver only to the front door. Transportation to the upper floors need a request.
9. Are the goods insured?
The goods are always insured. This insurance is included in the prices.
10. What should I note on the delivery slip at delivery?
Definitely write on the delivery slip: "Receipt of goods subject to later review”. If the freight forwarder does not hand over the delivery slip, please write that on separate paper and let to sign it from the freight forwarder.
11. What should I do at delivery when the box is damaged?
Note it definitely on the delivery slip and let it sign by the freight forwarder. If you do not received the delivery slip from him, please write it on separate paper. It has to be confirmed with his signature. You write in any case the details of the damage.
12. Deliveries to Switzerland
For delivery to Switzerland will be charged by your Italian worwarder a handling fee of € 30,00 for Export custom clearance. Any duties and other costs at Swiss authorities, which are handled upon import by the forwarder, are covered by the customer himself.
13. How can I return a product?
If not satisfied, you can return the goods within 10 days from the delivery date. Excluded from the return are modifed models and spare parts. The return of the furniture is accepted undamaged only and in original packaging. Please note the cost of the return delivery and the check of not demaged state ( by the Italian maufacturer ) will be paied by the buyer. In general, the cost is 10% of the value, additionally the costs for transportation.